Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.
“If I treated a patient this poorly I would surely have consequences.”
These were just some of the words nurse Nicole Harper offered about a flight that she terms “the worst flight I have ever been on.”
It was operated by Mesa Airlines. Which, deep breath now, has been a United Express carrier for 20 years.
Harper’s Facebook post describes her husband holding a cup beneath her, as she urinated while still in her seat.
She admits that the seat-belt sign was on. However, “while allowing other passengers to get up and use the restroom on a seemingly uneventful flight, United Airlines crew wouldn’t allow me to get up and use the restroom until the pilot turned off the seat belt sign.”
She claims to have an overactive bladder. She claims that she didn’t want to reveal her story, but that United is ignoring her calls.
She also claims that this incident happened on the same day on which United dragged a bloodied Dr. David Dao off a plane in Chicago, not realizing he would become a cause celèbre for airlines’ lack of customer service.
Harper, whose Facebook profile says she is a nurse in Kansas City, says a flight attendant actually handed her the cup in which she ultimately urinated.
When there’s video, one gets a better (but still not necessarily accurate) impression of what might have happened.
As, for example, in the latest video involving a United gate agent who canceled a passenger’s flight because he filmed her.
She, though, insisted on Facebook that it was only when her tale reached the media that United showed interest.
The mom of two told Fox 4 that she filled two cups and it was extremely embarrassing.
She added: “The more that people speak out about situations that have happened, hopefully there’ll be a shift in the way that these companies do business.”
That’s an interesting level of hope.
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